We do not offer refunds for any reason on any of our computers, due to the custom nature of our products. We do, however, offer a 3 year labor, 1 year parts warranty standard on all of our custom PCs. To initiate a defective claim on your warranty, please contact us at firstname.lastname@example.org and we will guide you effortlessly through the process, making sure you are back up and running in no time.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.